Question 1
0 out of 2 points
| What agent of the HCO’s governing board holds the formal accountability for the entire organization?Answer | ||||
· Question 2
0 out of 2 points
| One purpose of cultural leadership is to sustain an environment where all associates are:Answer | ||||
· Question 3
2 out of 2 points
| Having requisite abilities that result in effective action and superior job performance is the definition of:Answer | ||||
· Question 4
2 out of 2 points
| Providing training in job processes not only makes an associate more competent, but it also makes him or her more:Answer | ||||
· Question 5
2 out of 2 points
| WHat is an example of collective leadership assessment activities?Answer | ||||
· Question 6
2 out of 2 points
| Asking employment applicants to read and accept a HCO’s mission and values before turning in an application is an example of which approach to cultural leadership?Answer | ||||
· Question 7
0 out of 2 points
| Why implement a “Caught in the Act” program?Answer | ||||
· Question 8
0 out of 2 points
| What function of cultural leadership is represented by associate roles on process improvement teams?Answer | ||||
· Question 9
0 out of 2 points
| Which of the following is an output-oriented measure of leadership function?Answer | ||||
· Question 10
0 out of 2 points
| Promotion to any leadership position is based on demonstrated superiority in relevant subordinate positions and:Answer | ||||
· Question 11
0 out of 2 points
| What is the purpose of a PIT?Answer | ||||
· Question 12
0 out of 2 points
| What is the intent of a “Caught in the Act” program?Answer | ||||
· Question 13
2 out of 2 points
| The biggest barriers to advancement in an HCO leadership career path may be:Answer | ||||
· Question 14
0 out of 2 points
| Across the disciplines of nursing management, public health and health-services management, competencies such as finance/business acumen, clinical knowledge and quality improvements are:Answer | ||||
· Question 15
0 out of 2 points
| Of the following measures, which is an output-oriented measure of leadership function?Answer | ||||
· Question 16
0 out of 2 points
| Which leadership level provides the fact base for all goal-setting activities?Answer | |||||
· Question 17
2 out of 2 points
| Performance measures that reflect the processes they purport to measure are considered:Answer | ||||
· Question 18
2 out of 2 points
| To be successful, accountability must pass the test of control, which means:Answer | ||||
· Question 19
0 out of 2 points
| What is the statistical analysis and forecast of the community’s health needs?Answer | ||||
· Question 20
0 out of 2 points
| What is a source of quality-of-care measures?Answer | ||||
· Question 21
0 out of 2 points
| One criterion for all knowledge, whether electronically or conventionally distributed is protection. This means that:Answer | ||||
· Question 22
0 out of 2 points
| What are performance measures for the responsive communication function?Answer | ||||
· Question 23
0 out of 2 points
| Looking up clinical procedures or coaching a new manager are examples of what type of training?Answer | ||||
· Question 24
2 out of 2 points
| What is the purpose of operational leadership?Answer | ||||
· Question 25
0 out of 2 points
| Monitoring stakeholder groups to identify changes in needs and desires is an activity attributable to which function that sustains operational infrastructure?Answer | ||||
· Question 26
0 out of 2 points
| Conflicts can be anticipated in any process improvement team progress. How are they best handled?Answer | ||||
· Question 27
2 out of 2 points
| What is a reporting and communication system that links each operating unit to the governing board, usually by grouping similar centers together under middle management?Answer | ||||
· Question 28
0 out of 2 points
| Which is a requirement of boundary spanning?Answer | ||||
· Question 29
0 out of 2 points
| What type of data are commonly obtained from the U.S. Census Bureau?Answer | ||||
· Question 30
0 out of 2 points
| What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement?Answer |
